Mastering mobile user acquisition: best practices

Written by Daniela Hernández Rizo - Marketing specialist
Created Apr 29, 2024 | 2 min read
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In the dynamic world of mobile applications, attracting users and building a community with your audience is perhaps one of the most crucial aspects of growth. A large volume of mobile device apps is available, which implies greater competition in efforts to expand your user base, differentiate yourself with a value proposition, and maximize return on investment. But don’t worry; below, we present a series of strategies that can help you achieve these objectives.

  • User acquisition: Why is it important?

Acquiring new users consistently or exponentially is crucial for your app’s growth, but it’s also important to ensure a quality user experience to build trust, meet their needs, and retain existing users, driving growth and success for the app. Acquiring new users is as important as keeping those who are already part of your community happy.

  • Understanding your audience

One of the first steps to acquiring new users is to define and correctly understand your target audience. They should be closely identified with your app’s purpose or service (fitness enthusiasts, gamers, travelers, students, foodies, readers, etc.). Understanding the ideal users for your app will allow you to define their demographic characteristics to optimize your marketing campaigns and correctly define channels, strategies, content, and budget.

  • Frequent experimentation

A/B tests have proven to significantly impact optimizing results in a user acquisition marketing campaign. Testing variations in demographic variables, creativity, or messaging can help maximize the impact of your campaigns. Incorporate changes and carefully analyze the results you are obtaining to invest the most effort in the campaigns that have proven to be the most effective.

  • Re-engaging lost users

As mentioned earlier, attracting new users is very important, but so is recovering users who have interacted with your app at some point. It’s crucial to implement strategies to improve the user experience, offer new features that cover previously unmet needs, and creatively invite previous users to reuse the app.

  • Engaging creatives

Advertising in your app has a dual role: on one hand, you can use it as a source of income by displaying it within your app, and on the other hand, it’s a tool to acquire new users by using it in external media. Whether you use rewarded videos, playable ads, or traditional videos, always ensure they are high quality, entertaining, and aligned with your app’s values.

  • Your presence in the App Marketplace

App Store Optimization (ASO) is a powerful tool for improving your app’s visibility, reach, and attractiveness, allowing you to impact new users positively. Establish a good description of your app (this article explains how), and use keywords, catchy titles, visuals, and other resources to increase the chances of downloading your app. 

  • Cross-promotion in your portfolio

Closely related to the creatives and advertising mentioned above, if you have different apps in your portfolio, cross-promoting them can be an effective strategy to attract new users who are already immersed in your ecosystem. See more on Tappx cross-promotion community here.

  • Analyze and measure your KPIs

Analyzing key indicators for acquiring new users is very important so you can measure the results of your campaigns correctly and incorporate the necessary adjustments and optimizations. Indicators such as CAC (Customer Acquisition Cost), CPA (Cost Per Action), or LTV (Lifetime Value) are some of the most well-known.

In conclusion, building an effective user acquisition campaign involves testing, optimizing, and analyzing results to make informed decisions. There is no secret formula, but there are many tools you can incorporate to create your ideal strategy to grow and strengthen your community.


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